Posted: SBT Community Roundtable with Dave Goodman

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Customer Experience, Emotion, and the “New Extraordinary”

Dave Goodman joined us on the topic of Customer Experience, Emotion, and the “New Extraordinary” which, as he demonstrates, starts with the employee experience.

Tune in for this 60-minute must watch conversation on bringing your business into the 21st century through flexibility, listening, and creating space – even for the nay-sayers.

Dave Goodman is the former Vice President and Executive Producer of Entertainment for The Walt Disney Company. His values and purpose driven management style was honed during his tenure as the Vice President and Executive Producer of Entertainment for The Walt Disney Company. Having lived abroad and produced entertainment experiences in over forty countries, Dave has a valuable perspective on business strategy, creative content and the methodologies needed to connect consumers to global brands.