What’s New

We had a great meeting for January.  And we have a whole new schedule for 2020.

Here’s the  January recording:

https://www.smallbizthoughts.org/member_content/community-meeting-2020-january/

We have moved the monthly meetings to Third Thursdays.

The new schedule is here: https://www.smallbizthoughts.org/member_content/monthly-member-meeting-webinar/

We are doing some reorganization of the site so it’s easier to find all this stuff.

Dates for the remainder of 2020:

• February 20th
• March 19th
• April 16th
• May 21st
• June 18th
• July 16th
• August 20th
• September 17th
• October 15th
• November 19th
• December 17th

🙂

Another good meeting. Lots of announcements !!!

Announcements include

• Big savings on classes
• Big savings on Manuel’s Agile Service Delivery class
• Big savings on offering training to your staff and clients
• Big savings on the SMB Online Conference !!!
• and more

Biggest announcement: For the rest of 2020, our Community Meetings will be on the Third Thursday at 9:00 AM Pacific Time.

Next Scheduled meeting: February 20th !!

We’ll see you there.

See the replay:  Members Access Now

🙂

Honestly, it’s unclear how these two files weren’t already available but, the majority of our members must already own it because it hasn’t been brought up!

In any case – all formats are now available, including PDF, Audio, Kindle, and e-Pub

Thanks for your support!

BTW: We hope you know that you can email these into your kindle so you get better functionality than simply copying via usb.
https://blog.smallbizthoughts.com/2019/08/how-to-email-files-into-your-kindle.html

You asked for it so here it is:
Managed Services Operations Volume 4: Support and Service Delivery, Kindle Edition

BTW: We hope you know that you can email these into your kindle so you get better functionality than simply copying via usb.

https://blog.smallbizthoughts.com/2019/08/how-to-email-files-into-your-kindle.html

You asked for it so here it is:
Managed Services Operations Volume 3: Running the Service Department, Kindle Edition

BTW: We hope you know that you can email these into your kindle so you get better functionality than simply copying via usb.

https://blog.smallbizthoughts.com/2019/08/how-to-email-files-into-your-kindle.html

You asked for it so here it is:
Managed Services Operations Volume 2: Employees and Internal Processes, Kindle Edition

BTW: We hope you know that you can email these into your kindle so you get better functionality than simply copying via usb.

https://blog.smallbizthoughts.com/2019/08/how-to-email-files-into-your-kindle.html

You asked for it so here it is:

Managed Services Operations Volume 1: Front Office Mastery, Kindle Edition

BTW: We hope you know that you can email these into your kindle so you get better functionality than simply copying via usb.

https://blog.smallbizthoughts.com/2019/08/how-to-email-files-into-your-kindle.html

All 5-Week Classes at Great Little Seminar are only $99 per class for members of the Small Biz Thoughts Technology Community.

Class prices for the public are now $299/class. But your member price is still only $99 per class. To get the $99 price, please enter this code (which will change, so check back here if it doesn’t work):

View courses at https://www.greatlittleseminar.com.

NOTE: The member discount code has changed. Members get your discount code here:

Annual Members who renew (or Monthly Members who upgrade to Annual) attend all classes for free.

We normally have ten classes per year. That means monthly members could save $2,000 in 2020. Annual members could save $2,990 if they take all classes.

Next class starts in January:

5W01 – Core Standard Operating Procedures for Small IT Providers (taught by Karl)

🙂

December Meeting – Planning for 2020

The December Meeting was held on the “Final Friday” of December. We had another good turnout – and a great end-of-year discussion.

Highlight (for me, anyway): Eric reported a 21% increase in revenue in 2019. I wish all of you the same for 2020.

Links mentioned:
1. Register for my State of the Nation webinar January 15th:
https://zoom.us/webinar/register/WN_w6oMFmf0SAyPW7Qb-X4okg

2. Managing Your Service Board – 5-Week Class
https://www.greatlittleseminar.com

Monthly members can save $200 and register for only $99 – See inside the Community.
Annual members attend for free. Contact Kara to register – karas@smallbizthoughts.com

3. Stay tuned for details on the SMB Online Conference 2020
https://www.smbonlineconference.com

Several members mentioned that they are looking to hire someone in 2020. If there’s interest, I’m happy to moderate a group discussion around this. Of course you can email Kara or me to help you find related resources inside the Community.

Andy mentioned an Akimai webinar that talked about (among other things) buying phishing services as a service on the dark web. I couldn’t get the replay link to work since I wasn’t registered for the initial webinar. BUT I did find the related 13-page PDF: State of the Internet / Security: Phishing — Baiting the Hook (link inside the community).

Note: the Monthly Meeting date will probably be moving: The question was raised about the meeting date for the monthly Member Meeting. The consensus seems to be that final Fridays are too busy and that we would get an even better attendance on another day or week of the month. So we’re going to poll the membership! We’ll also have a link in the monthly newsletter next Friday.

Never miss a meeting!

I know it’s odd for some people, but take a little time from your holiday holiday and join us.

The last meeting was fun – we gave out awards! This time we’re going to start with a discussion of transitioning to the new year.

Please consider sharing your plans for new adventures and changes you’ll be making.

We can talk about whatever you want. Bring your questions and challenges for the group. You might have questions about managed services, hiring, bundling, etc. Whatever’s on your mind.

Final Friday:
December 27th, 2019
9:00 AM Pacific / Noon Eastern

Please email questions to concierge@smallbizthoughts.com. We will address the mailed-in questions first, and then open the phones for any questions you might have.

All meetings are recorded and made available to members.

All member are welcome. You can choose whether to turn your camera and microphone on or off. We’ll respect you either way.

🙂