Seven Keys to Managed Service Success – New recorded presentation

Karl Palachuk August 11, 2019

This presentation starts with a basic assumption: You want a great Recurring Revenue business – perhaps even a Security Services business.

Managed Service has several components:

Maintenance-focused service delivery
Signed Contracts
Flat fee services (NOT AYCE)
Prepaid on the first of the month
Delivered with a (great) RMM tool
. . . And ticketing system

Security Services also have several components:

Prevention program (recurring $)
Incidence response policies
Recovery
Ransomware and the news media are your friends
Client Education

So what do you need to put all that in place and make money? This presentation is a great introduction to the basics of managed services and getting started in a great business!

Originally presented August 2019.

🙂

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