Managed Services Operations Manual – Volume 3 Audio Edition

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Just added! We now have Volumes 1, 2, and 3 available to download as audio books!

Managed Services Operations Manual: Standard Operating Procedures for Computer Consultants and Managed Service Providers
Vol. 3 – Running the Service Department: SOPs for Managing Technicians, Daily Operations, Service Boards, and Scheduling

Volume Three of the Four-Volume Set

See https://www.smallbizthoughts.org/member_content/managed-services-operations-manual-vol-3-service/

Audio Book Edition

by Karl W. Palachuk

Who needs Standard Operating Procedures (SOPs)? Everyone!
When you document your processes and procedures, you design a way for your company to have repeatable success. And as you fine-tune those processes and procedures, you become more successful, more efficient, and more profitable.

This is the Audio Book version. Includes all MP3 files and all handouts in one handy-dandy zip file.

Value: $99.95