Managed Services Operations Manual – vol 4 – Support and Service Delivery


Just added! We now have all four volumes available to download as audio books!

Managed Services Operations Manual: Standard Operating Procedures for Computer Consultants and Managed Service Providers
Volume 4 – Support and Service Delivery: SOPs for Client Relationships, Service Delivery, Scheduled Maintenance, and All about Backups

Volume Four of the Four-Volume Set


Audio Book Edition

by Karl W. Palachuk

Who needs Standard Operating Procedures (SOPs)? Everyone!
When you document your processes and procedures, you design a way for your company to have repeatable success. And as you fine-tune those processes and procedures, you become more successful, more efficient, and more profitable.

This is the Audio Book version. Includes all MP3 files and all handouts in one handy-dandy zip file.

Value: $99.95

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