What’s New

Sample Goodbye Letters

As you should know, week three of the “Weeding Your Client Garden” mini class is this Thursday.

One simple but important piece of saying goodbye to a client is the good bye letter. So, I posted four Goodbye Letters for the class. And since that’s a pretty good resource, even without the class, I am posting those letters here so you can find them very easily.

Goodbye Letter 1: Client won’t sign managed service agreement (docx)

Goodbye Letter 2: We’re moving to larger ($) clients (docx)

Goodbye Letter 3: We’re moving to larger (N endpoints) clients (docx)

Goodbye Letter 4: You refuse to secure you network/data (docx)

Members can download all of these letters now.

 

Members Access Now

Cloud Services in a Month – epub Edition

Just updated the Cloud Services in a Month page – https://www.smallbizthoughts.org/member_content/cloud-services-in-a-month/

Members can now download the PDF, epub, and Kindle versions. So you can load it right into whatever e-reader you use.

Note, also, that the book is now listed for sale on Amazon and SMB Books for paperback.

If you buy from us, the download includes all the extra downloads in a zip file. If you buy from Amazon, please register with us and we will send the downloads.

Thank you!

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Cloud Services in a Month – Now available in Kindle (mobi) format

We’re moving right along here!

Cloud Services in a Month

Cloud Services in a Month

As a member, you can get the new book in whatever format makes you happy. I just uploaded the Kindle (mobi) format.

Members Access Here

From the primary Cloud Services in a Month page, you can choose to download as PDF or mobi format.

To load the mobi file onto your Kindle, but connect a USB cord and copy it over. If you haven’t done this before, there’s only one potential gotcha: Some cords are power only. So if the device doesn’t show up, you might not have a data cable. Place the file in your Documents folder or Downloads folder and it should be accessible.

Note also that this file will not synch between all of your devices. That’s done by Amazon in the cloud. So if you need that functionality, you’ll have to actually buy via Kindle. Sorry.

Enjoy!

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Cloud Services in a Month – Final PDF Version with Downloads released

It’s here. It’s live. It’s real.

Cloud Services in a Month

Cloud Services in a Month

The final PDF edition of Cloud Services in a Month – including 2.5 MB of additional downloads – is now available FREE inside the Small Biz Thoughts Community.

As Promised – All new books that I write will be made available first and free inside the Small Biz Thoughts Community!

Members Click Here

This zip file includes the book (396 pages) and a bunch of downloads, including price lists, excel spreadsheets, and more.

More versions (Kindle, ePub) coming soon – free to Small Biz Thoughts Community Members.

NOTE: Don’t miss the big May Cloud Hangout. This was posted a few days ago on What’s New. Basically, we’re going to have an open house Zoom hangout to talk about the book, and any related questions you have on Cloud services.

Enjoy!

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Get a Grip on Your Business – audio program with Erick Simpson

Get a Grip on Your Business – CEO Strategic Playbook
Get a Grip on Your Business – CEO Strategic Playbookby Erick Simpson

Erick talks from many years of experience about the fundamentals you need to focus on to run and grow your business. These include:

– The Four Fundamental Beliefs you must be willing to embrace to prepare yourself and your organization for improvement
and
– The 6 Key areas of your business to focus on to create real quarter-over-quarter business improvement

Erick gives a big tip of the hat to Gino Wickman and the book Traction.

This is a 60 minute presentation, with Q&A and some excellent tips from other coaches.

Members Access Now

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Fire Your Clients – Or Make Them Revenue Rockstars

by Dave Seibert

Fire Your Clients - Or Make Them Revenue RockstarsRecorded presentation with slides.

Sometimes you need to review your clients and determine whether they are making your company stronger or weaker. In other words, are they making you money or costing you money?

Long time community leader Dave Seibert spells out some of his strategies for fine-tuning his client base. In some cases, this means asking clients to find another tech support option. In other cases, it means selling them on projects that will boost their company and yours at the same time.

Dave shows off his red light/green light system for evaluating clients so you can visually see how well them fit with the company you want to build.

Zip file includes 35 minute presentation in Audio format with slides in PDF format.

Members Access Now

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Weeding Your Client Garden – Week One Posted

Good interaction on this morning’s call!

Week One of Weeding Your Client Garden is posted.

Members Access Now

This week is an introduction to the concept of weeding your client garden and encouragement that you won’t be losing all your money! We also walk through an Excel spreadsheet and talk about the mechanics of sorting your clients with regard to money spent on labor.

There’s an Excel spreadsheet you can download so you can re-create this exercise with your own clients.

Note to class members: If you want me to go through this exercise with you, I am willing to do that. Just send me an email.

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Cloud Services in a Month – May 5th PDF Release

Download Now!

Cloud Services in a Month

Cloud Services in a Month

Cloud Services in a Month

It’s here. It’s live. It’s real. May 5th Update.

The PDF edition of Cloud Services in a Month – including 2.5 MB of additional downloads – is now available FREE inside the Small Biz Thoughts Community.

As Promised – All new books that I write will be made available first and free inside the Small Biz Thoughts Community!

This includes the book (over 385 pages) and a bunch of downloads, including price lists, excel spreadsheets, and more. Delivered as one big ZIP file.

More versions (Kindle, ePub) coming soon – free to Small Biz Thoughts Community Members.

May 5th Release: Available for download NOW. All laid out in the final layout. The only thing that’s missing is the Index. Yvonne is working on that and it will be available soon.

Time Line for Release: I am still able to integrate feedback from proofreaders. The “release” edition of the book is now available in PDF format (below). Next up, we will create the index. Then it has to go back to layout, proofreading, and layout again.

Right now, it looks like we are on target to be available on Kindle by the end of May.

And if we’re super lucky, the physical printed book will be available by the end of May as well. That might be pushing it. You see, after it gets laid out in print format, all the editing and proofreading has to start again.

Members Download Free

Non-Members may purchase at SMB Books.

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April Member Call-In Posted

I’m a little slow on the up-take this month.

Last Friday, a bunch of us got on the Monthly Member Call-In for just over 30 minutes. Good discussion, particularly about email and security.

Members can view right away (or download). Everyone else . . . well, you have to join!

Members Access Now Everyone else, check it out!

🙂