Earlier, we created the Service Department Roadmap. This one is focused more on the Service Manager.
This is NOT the big guide to everything you need to do as a service manager. It’s the Top Ten resources you should start with. And then we list the relevant books or chapters at the end.
We know that we have an overwhelming about of information on this site, so we’ve created this Roadmap to help service managers find the most important things they need. PLEASE give us feedback on how we can improve this Roadmap. See also the more general Service Department Road.
And if you need more guidance, please email firstname.lastname@example.org.