Attention IT Service Providers:

Stop doing it alone.

Your next prospect needs to know you’ve got what it takes.
Build your processes, hire your next employee, get real support.
All with the Small Biz Thoughts Technology Community.

Check out the new membership tier!

New membership!

Karl Palachuk
Founder, Small Biz Thoughts

We're trusted by names you trust for leading training and resources for Managed Service Providers

The familiar, reliable source for small MSPs (just like you) serving SMBs (just like your clients)

Subscribing to the annual subscription is like having Karl 365 days vs. a one day seminar. Using his techniques and advice, I put together a few packages and have migrated many customers from a-la-cart to packaged services and shifted my company to a recurring revenue machine.

In my opinion, all MSPs should be members. Karl is a genius and stands out from ALL MSP advisors I've followed or met. I don't say this lightly. Also, about the Community, it's the other major benefit of SBT. It feels personal and I strive to attend meetings as often as I can.

Karl has built a community of awesome professionals and a plethora of trainings, seminars, books, audiobooks, online community, and more to help our IT business grow and flourish. I'm so grateful for Karl and his amazing team for their support and Aloha!

I love the way Karl and his team are always very responsive. They have been even willing to meet with me on a 1 on 1 basis to help clear up any some of my challenges and concerns I am experiencing within my business.

Just because you're in business for yourself doesn't mean you have to go it alone

Resources for your whole team.

You’ll browse the powerful resource library by department, type, and keyword to get what you need, fast. Not sure where to start? Check out our Roadmaps to get started on popular topics.

Community & Support.

You’ll get a standing invitation for weekly, member-driven chats where you can ask questions, get feedback, and feel the camaraderie and support that we need as business owners.

Up your Professionalism.

You’ll access training delivered by IT Industry Experts to improve your professionalism and your bottom line for free. Take a class here and there, or go for a Specialist Certification. All delivered through IT Service Provider University.

Meet your instructor / mentor / coach

Karl W. Palachuk

Hi, I’m Karl. I built and sold two successful IT Service Companies in Sacramento, California and am one of the founders of the Managed Services Business Model. In 2007-2008, I moved my business and clients 100% to the cloud.

Since then, I’ve written over 20 books, mostly on how you can run a better consulting business. I teach a lot of IT business classes, and take a handful of consulting clients each year.

I’ve trained thousands of consultants across the globe on managed and cloud services, and work-life balance. And now, through this Community, I get to share the same resources, support and knowledge with you!

Our mission is to make YOU as successful as possible.

For the business side of your IT business

Having the technical skills is only half the equation.
You’ll need to know how to properly run a business to make your tech skills work for you.

What’s your reason?

Why folks like you join:

"To get organized with my MSP and ready for growth"

"I recently started an MSP and Technology Consulting company and was hoping to get some advice on running a successful MSP business with industry best/suggested tools. And eventually be able to contribute and give some good advice myself."

"I am a big fan of Karl of course! I am also trying to get a better work life balance that I am completely failing at."

"I wanted to attend an upcoming 5-week class and I knew there was a lot more value in the community than just one class. Seemed like the no-brainer decision to make."

"I joined because I believe in Karl's methodologies and perspective in regards to owning an IT business. Challenging my thinking, best practices, and staying up to date are the 3 biggest things I am hoping to get value from being in this community."

"To expand knowledge from other experienced members."

"I find the content useful and Karl's experience invaluable."

"Main reason was to save money on the courses and tap into community expertise. I'm big on picking other people's brains and sharing my own ideas since I have been a one man company for most of the time."

See what's new inside

Members of the Small Biz Thoughts Technology Community get free access to new content all the time!
Here’s the most recent additions and upcoming content you can’t find anywhere else.

Become our newest member!

Get the most out of your membership

Don’t worry – no upsells here. Just choose the membership that works best for you and your team.
You can upgrade any time if your team grows.

Brand New Membership!

Community

Perfect for one-person ITSPs who don't need all-inclusive training at ITSPU.

$799

per year

Unlimited access to Resource Library
Monthly Recorded Member Calls
Live Roundtables
Exclusive discounts to SBT Events & more
Locked-in rate*
1 Login
1 Five-Week Class per year at IT Service Provider University**
1 Certification Exam per year at ITSPU***

Only available as annual membership

Community Plus

Perfect for one-person or small-team ITSPs looking to jump-start their business.

$1299

per year

Unlimited access to Resource Library
Monthly Recorded Member Calls
Live Roundtables
Exclusive discounts to SBT Events & more
Locked-in rate*
1 Login
5-Class Pass at IT Service Provider University**
5 Certification Exams per year at ITSPU***

Or, choose the monthly split-pay option:
$129/month for 12 months

Team Plus

Perfect for teams wanting easy, inclusive access to all resources, events, and training, and more.

$3599

per year

Unlimited access to Resource Library
Monthly Recorded Member Calls
Live Roundtables
Exclusive discounts to SBT Events & more
Locked-in rate*
10 Logins -- invite your team!
5-Class Pass for your team at IT Service Provider University**
5 Certification Exams per team member per year at ITSPU***
Private team workshop opportunities

Only available as annual membership

*You’ll lock in your rate for life, as long as you continue to renew. Prices increase every 12-18 months as needed, but your price will stay the same.

**ITSPU: IT Service Provider University provides training and certification courses delivered by IT Industry Experts to improve your professionalism and your bottom line. Non-members can register for classes for $399/class. Members register for classes free according to the membership benefits.

***ITSPU Certifications certify members as Certified Professionals. They are earned by completing one class and the related certification exam. If passed, students receive a digital badge and printable certificate. Non-members can take certifications for $199/cert. Members get 1 or 5 for free according to the membership benefits, and additional certifications half off.

Frequently Asked Questions

Before you join . . .

Look through some of the questions we get from prospective members. Still have questions? We’d love to hear from you. Of course! Please send us a message at concierge@smallbizthoughts.com

Do I have to be an MSP or offer Managed Services?

No, you don’t. We get lots of members who are transitioning from break-fix to Managed Services and we can help with that.

We also have some members who are quite successful at Break-Fix!

While Karl is one of the founders of the Managed Service business model, he recognizes other models can be successful too, as long as they’re done right.

How long is my commitment?

Each membership level requires a 1-year minimum commitment. The reason is simple: the sole mission is for to make YOU as successful as possible. Committing to a minimum of one year gives you time to take courses, utilize resources, and apply real, business-enhancing change to your company or team.

Will my membership fee ever increase?

No. You are locked in at whatever price you begin your membership.

Occasionally, prices will increase for *new* signups. These increases will not apply to you as long as you maintain a valid membership.

You can be sure that today’s price is the best price to start your membership.

Do you offer discounts?

For individual memberships, our best discount is to pay annually. This saves you over 22% percent compared to paying monthly.

Team memberships are only offered as an annual payment and include up to 10 logons, here at the Community website and also full class passes at IT Service Provider University for the price of 3 individual memberships (2.75, actually).

Plus, both individual memberships and team memberships get a free all-access pass to all classes at ITSPU, currently worth over $10,000 per student.

We do not run specials, even around the holidays, for discounted memberships.

Dues will increase for new members in the future. The least expensive time to join is now, guaranteed.

Can I meet directly with Karl?

Sure! Upon signing up, we can arrange a 1:1 meeting wherein Karl can help with whatever is on your mind.

Is this business coaching?

The combination of our extensive resource library along with our regular live calls are full of advice and support for whatever business problem you’re trying to solve. From choosing your tech stack, hiring your next (or first!) employee, and solidifying your SOPs and more, we’ve got you!

But, if you’re looking for in-depth, personalized coaching and accountability, you might consider Karl’s business coaching (not included in Community membership).

Karl takes on 2 coaching clients per year. This intensive program is designed for larger companies ready to take action on improving their business. It also includes a Team Membership to the Community.

Find out more about Business Coaching →

Should I get a Team Membership?

If you have 3 or more individuals (including yourself) that you want to give access to the Community and IT Service Provider University, the Team Membership is by far the most affordable option.

If you have 2 individuals (including yourself), you could choose to get two individual memberships. And, when you hire your next employee, you could upgrade to a Team Membership at that time.

If you have questions, please reach out to concierge@smallbizthoughts.com so we can help!

Note: you can upgrade to a Team Membership at any time.

I have more questions, can you help me?

Of course! Please send us a message at concierge@smallbizthoughts.com

This is just the beginning

Your MSP won't know what hit it.

Whether you’ve been in the industry for decades, are transitioning from break-fix, or just looking to shake things up, the Small Biz Thoughts Technology Community has just what you need.

Become an MRR Machine and cut your stress.

Create and fine-tune your offerings and packages with the support of one of the originators of the Managed Services business model. Plus, get feedback and ideas from fellow members.

Get actionable, live support support

You can join us live first Thursdays for member-led chats. Come with a specific question about a product or tool, how to deal with a client situation, or take the "fly-on-the-wall" approach and just listen. You're sure to benefit, regardless.

Trainings and Resources for your whole team.

You'll have access to individual SOP templates, all of Karl's books, checklists, and hundreds of hours of trainings to help you implement them. Over 250 individual resources, and counting.

Improve your Professionalism with expert-led classes.

You'll get a full-access pass to all classes at ITSPU.* Yep, $399 classes for free, all taught by industry leaders you know and trust to help improve your bottom line.

Become our newest member

Members of the SBT Technology Community join and stick around for good reason.
Join now and start working on your business today!

If you read Managed Services in a Month and it made a difference in your business, you need to be looking to join the Small Biz Thoughts Technology Community. And, if it’s not the first community to join, it should be the second.

Karl has built a community of awesome professionals and a plethora of trainings, seminars, books, audiobooks, online community, and more to help our IT business grow and flourish.

Attention IT Service Providers:

Stop doing it alone.

We're trusted by names you trust for leading training and resources for Managed Service Providers

The familiar, reliable source for small MSPs (just like you) serving SMBs (just like your clients)

Resources for your whole team.

Community & Support.

Up your Professionalism.

Karl W. Palachuk

For the business side of your IT business

Hiring Process

Operations

Recurring Revenue

Get More Clients

Service Delivery

Professionalism & Education

Why folks like you join:

See what's new inside

Get the most out of your membership

$799

$1299

$3599

Frequently Asked Questions

Your MSP won't know what hit it.

Become our newest member

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