Participate in member forums. Share best practices. Solve problems. Build the Community!

Karl's Books

PDF, audio, and Kindle formats for all of Karl Palachuk’s books. Consume as a whole or access relevant chapters across all books.

Karl's White Papers

Focused attention on specialized topics. Includes quick how-to guides.

Karl's Calendar

What’s going on within the Community and out in the “real” world? Webinar schedules, conference schedules, community calls, and more.

Classes & Seminars

Ramp up quickly. All classes include lots of handout, individual time with the instructor, and great education. All are recorded for download later.

Special Interest Groups (SIGs)

Whether you want to talk with fellow owners, service managers, technicians, or super hardware geeks, we’ve got a forum just for you.

Audio Programs

Seminars, webinars, books, and more. If you love “audio” learning, we’ve got the resources for you.

Client-Facing Resources

Sample slide decks, presentations, marketing letters, and more. All designed so you can customize with your logo and branding.

New Technology

IoT. LED lighting. Artificial Intelligence. Big Data. Blockchain. Find out how companies are making real money with emerging technologies.

Building a Hugely Profitable I.T. Service
Company just got a lot easier . . .

You're just seconds away from the essential training, advice, and support you need to plan, create, and grow a super successful company based on

Managed Services and Cloud Services

(The Killer Combo)

Stop if any of this sounds familiar . . .

➢ You're pretty good at closing prospects, but don't get in front of enough people.

➢ You know you could be more profitable, but your team delivers inconsistent service.

➢ You know you need better SOPs - Standard Operating Procedures.

➢ You know you need to build recurring revenue, but your service offering isn't quite right.

➢ You need books and checklists and "starter documents" without spending a fortune.

➢ You want to grow a great team, but you can't seem to get the "right people on the bus".

➢ You have friends on Facebook and Reddit, but you're not sure their advice is worth taking. You want to connect with successful IT Professionals.

➢ You need great training for your front office, technicians, service manager, and accountant - without breaking the bank.

You probably deal with two or three of these challenges every week.

Maybe all of them!

If this sounds familiar, then you already know what a minefield it can be trying to get quality advice and support.

That's what inspired me to build this site

I got tired of hearing people tell me they're STUCK and nothing worked to get them un-stuck.

Let me be super honest—

I've been successful. I've built, bought, and sold a few successful I.T. companies. I was an early pioneer and evangelist of the managed services business model.

And I've been amazed at how many people struggle
. . . Struggle to grow . . .
. . . Struggle to hire the right people . . .
. . . Struggle to create good SOPs . . .
. . . Struggle to find good examples . . .
. . . Struggle to train your people . . .
. . . Struggle all the time . .

Thankfully, all of that is behind you!

Introducing the

Small Biz Thoughts Community

by Karl W. Palachuk

The SBT Community is the leading content-rich community for MSPs, VARs, IT resellers, computer consultants, and
everyone supporting IT services in the SMB market.

*We are 100% committed to your success*

  That's literally why we exist!

The SBT Community is a membership community dedicated to IT Professionals what want to build successful businesses of all sizes.

No matter what size you are, and whether you want to grow
or not, you CAN be more profitable. Thousands of others have done this, and you can too.

The community is packed with in-depth, practical training and resources on all aspects of planning, building, running, and growing a successful technology consulting business.

The SBT Community will help you to

Build a business you love, that generates predictable, recurring revenue, and finally gives you the freedom and lifestyle you want.

Finally get to grips with the technical side of building and managing a service delivery company that delivers everything you promise.

Attract more clients and
keep them longer.

Tap into the collective knowledge and
experience of a community of
membership site owners and experts who are there to support each other.

Become infinitely better at managing your company on a day to day basis, so that you have way more time and far less stress.

Eliminate the guesswork and stop throwing stuff against the wall, hoping something sticks, by giving you step by step roadmaps to follow.

What Makes the Small Biz Thoughts
Community Different?

Access to Expertise

Tap into our 25+ years experience in the industry and proven track record of driving the growth of numerous 6-, 7-, and 8-figure companies

We Walk the Talk

Where others teach unproven theory or rely on outdated experience, our community is run by people who have actually built very successful IT companies

Peer Support

With members all over the world, the SBT Community is there 24/7 to answer all your questions and provide feedback and support

Education, Education, Education

We have thousands of hours of recorded programs - both audio and video. Classes, webinars, and all kinds of trainings.

Content, Content, Content

What do you need? Checklists? To-do lists? Forms? Templates? Sample contracts? Books? We have it all!!!

Great Classes

We have more live trainings for SMB IT professionals than any
association or membership group out there.

Meet Karl W. Palachuk

I'm Karl. I built and sold two successful IT service companies in Sacramento, CA. I am one of the founders of the Managed Services business model. I moved my company, and most of our clients 100% to the cloud in 2007-2008. I've written twenty books - mostly on how you can run a better consulting business.

Along the way, I've done all the "stuff" you need to do to be successful. I've hired and fired people. I've built an awesome culture - more than once. I've sold hardware, software, and hosted services. I've designed bundles and managed the teams that delivered the service.

I have trained many thousands of consultants all over the world on managed services, cloud services, and work-life balance. And I take a few coaching clients every year.

But all of those things have a serious limitation: They limit how many people I can help!

The SBT Community includes all the content I've created over the last two decades. All the books in PDF, Kindle, and audio formats. Plus thousands and thousands of pages of additional downloads.

So, in 2018 I created the Small Biz Thoughts Community.

Our purpose is very simple:

We want to help YOU be more successful.

That's true if you're a one-person shop, doing it all yourself . . .
Or a 100-person company with departments, personnel challenges, and massive recurring revenue . . .
Whether you're just starting out . . . or you've been in business twenty years . . .
Wherever you are, we want to help!

What you Get by Joining

LOTS of content has already been added. More will be added every week. In addition, we have live community discussion forums and live events. The first Mini-Course on marketing has already been scheduled.

Hours and Hours of Audio Files

We have a few audio books, several classes, and several presentations loaded into the Audio category already. More will be added every month.

Mini Classes

Every month we will host a live "Mini Class" on the SBT Community. The August class is on tuning up your LinkedIn profile. The class is already posted and you can register as soon as you join! There will be at least one new class every month.

Monthly Member Call-In

We have a never-ending feedback loop of advice and support for you. On the “First Friday” of every month we have a newsletter. And on the “Final Friday” of every month we have a member call-in.

New Monthly Content

Right now we have new content scheduled through the first quarter of 2019. We will be adding new content all the time - eventually to include all of Karl Palachuk's HOT books on Managed Services and more.

White Papers

Several white papers have been added. It will probably take you at least a month to read through what we've posted so far. But fear not! More will be added every month. Keep checking for new content.

Community Forums

Our Community Leaders have started posting to the Community Forums and several members are already engaged in conversations. We believe this feature will be one of the most popular aspects of the Small Biz Thoughts Community. Join in!

Choose a Membership that Works for You

Choose an annual or monthly membership, depending on what works best for your budget. Larger organizations can sign up for a corporate membership and add up to ten users from the same domain and organization (not intended for franchises or others who are separate entities using a common domain name). Note: The monthly membership requires a twelve month commitment.

Downloads within the Community are now worth more than $7,500 !!!

Just because you're in business for yourself doesn't mean you have to go it alone.