A Community by Karl W. Palachuk 

Get serious about success
in your IT Business

Training, Resources, and Community for
MSPs and IT Professionals

A Community by Karl W. Palachuk 

Get serious about success
in your IT Business

Training, Resources, and Community for
MSPs and IT Professionals

A Community by Karl W. Palachuk 

Get serious about success
in your IT Business

Training, Resources, and Community for
MSPs and IT Professionals

Just because you're in business for yourself doesn't mean you have to go it alone

What You Can Count On

Hint: it's your success!

Hiring Process

Learn how to create a team full of really great people who deliver your brand

Learn More →


Hundreds of SOP templates and videos to tailor to your business,  brand, and clients

Learn More →

Getting More Clients

Increase prospects, sales, & get the right type of clients for your business goals

Learn More →

Service Delivery

Dial in operations, improve efficiency across the baord, and  wow your end-users

Learn More →

Recurring Revenue

Build or increase recurring revenue for a sustainable business model you can truly live on (and take a vacation!)

Learn More →

Hear from our members

Being in business for 17 years as an MSP, no one ever teaches you how to build a successful business and run it from the ground up.

Karl has built a community of awesome professionals and a plethora of trainings, seminars, books, audiobooks, online community, and more to help our IT business grow and flourish.

I'm so grateful for Karl and his amazing team for their support and Aloha!

Laine Kohama

Member Since 2020

I look forward to the weekly group chat.  It’s like my accountability group.  The discussions are utterly interesting and topical. If you're an IT service firm and you're not following Karl, you're missing out on a lot of quality content that will help your business!

Karl has done what I do, providing technical support and technology services to small businesses. He developed SOP's and best practices I follow. Karl doesn't rest on his laurels. He's constantly developing new ways for us to make money while servicing clients, such as his Cloud 5 package. I recently sold the package to a law firm and they are very happy.

David Streit

Member Since 2018

I joined the Small Biz Thoughts Community for the wealth of information and knowledge that it offered to assist with my MSP business growth - and for the camaraderie of being around like-minded entrepreneurs that are passionate about helping others to grow their business through the use of Technology.

So if you are looking for a IT community that cares about your success, Small Biz Thoughts Community is definitely the right organization to join. I love the way Karl and his team are always very responsive and they go out of their way to help and they have been even willing to meet with me on a 1 on 1 basis to help clear up any some of my challenges and concerns I am experiencing within my business.

Lynette Furr

Member Since 2019

Take the Guesswork Out of Your Bottom-Line
With a community that's got your back


Over 50 recorded classes as short as 30 minutes, up to 6 hours long on a range of topics from the service board to email marketing.

Browse Classes →


Unlimited downloads of Karl Palachuk's entire collection of books, checklists, seminars, white papers and much, much more - all at your fingertips

Browse Resources →


Monthly calls and community forums provide the support and camaraderie you want and need. It can be lonely at the top, but it doesn't have to be.

Browse Community →

Building a HUGELY profitable IT Company just got a lot easier

Get the essential training, advice, and support you need to plan, create, and grow a super successful company based on Managed Services and Cloud Services (The Killer Combo)

Any of this sound familiar?

→   You’re pretty good at closing prospects – but don’t get in front of enough people.

→   You know you could be more profitable – but your team delivers inconsistent service.

→   You know you need to build recurring revenue – but your service offering isn’t quite right.

→   You need books and checklists and “starter documents” – without spending a fortune.


→   You know you need better SOPs – but don't know where to start

→   You want to grow a great team – but you can’t seem to get the “right people on the bus”.

→   You have friends on Facebook and Reddit – but you’re not sure their advice is worth taking. You want to connect with successful IT Professionals.

→   You need great training for your front office, technicians, service manager, and accountant – without breaking the bank. 

In other words, you're just... stuck?

That's exactly why this community exists

We exist to get you un-stuck and help you

  • to grow,
  • to hire the right people,
  • to create good SOPs,
  • to see legitimate examples,
  • to train your people
  • and to stop struggling.

Let me be honest...

I've been successful. I've built, bought, and sold a few successful I.T. companies. I was an early pioneer and evangelist of the managed services business model.

And when I figured out what works, I *literally* wrote the book on how to make your MSP as profitable as possible - with good ethics, company culture, and happy clients along the way. (Well - more like 20 books .. but who's counting?)

Anyway - you already KNOW how difficult (and expensive) it can be to get quality advice and support - what a minefield! So I've tried to make it as easy as possible by making my entire library of resources, classes, and events available in one place: The Small Biz Thoughts Technology Community.

Karl W. Palachuk

Karl W. Palachuk

Author | Coach | Business Owner

I'm Karl. I built and sold two successful IT service companies in Sacramento, CA. I am one of the founders of the Managed Services business model. I moved my company, and most of our clients 100% to the cloud in 2007-2008. I've written twenty books - mostly on how you can run a better consulting business.

Along the way, I've done all the "stuff" you need to do to be successful. I've hired and fired people. I've built an awesome culture - more than once. I've sold hardware, software, and hosted services. I've designed bundles and managed the teams that delivered the service.

I have trained many thousands of consultants all over the world on managed services, cloud services, and work-life balance. And I take a few coaching clients every year.

But all of those things have a serious limitation: They limit how many people I can help!

The SBT Community includes all the content I've created over the last two decades. All the books in PDF, Kindle, and audio formats. Plus thousands and thousands of pages of additional downloads.

So, in 2018 I created the Small Biz Thoughts Technology Community.

Our mission is to make YOU as successful as possible.

You need high-quality resources, dependable tools, and trustworthy support

The Small Biz Thoughts Technology Community has you covered

Join now for unlimited access to:

Live Classes

Focused 100% on SMB IT Consultants

Exclusive inside the community or at a discount (up to free!) at Great Little Seminar

Member Forums

Private forums to meet with peers, swap advice and share successes, led by Community Leaders


We have an overwhelming about of information. So, we’ve created Roadmaps to help your team get what they need fast. You'll find highlighted resources and tips on the best place to start.

Exclusive Content

Early access to brand new resources

Access to content not available anywhere else at any price

Total Access

To Karl's entire library - unlimited downloads in all available formats

Member Discounts

  • Great Little Seminar 
  • Paperback editions of Karl's collection
  • Bigger Brains
  • And more!

Become our newest member

Questions before you join?

Reach out anytime to [email protected]