Resource Library
Here you have access to all of Karl’s resources and training: books, checklists, SOPs, 3-part classes and more. Book handouts are added individually to make things more searchable.
If you don’t know exactly what you need, use the filters below to search by topic, department, type, or format. Mix and match as needed.
If you need help finding something, or aren’t sure exactly what you need (you just know you need *something*, send us a message and we’ll be happy to help!
A few examples to get you started
Select an option here, notice how the filters show up below, and customize as needed.
Note: filters within the same dropdown have an or operator. Filters in different dropdowns have an and operator. Or will broaden (increase) your results. And will narrow (decrease) your results.
For example: This setup shows results that are client facing or customer service topics and are a checklist.
Customize this template to build your ideal client presentation.
When it comes to SEO, your About Page should be more powerful than your Home Page.
Client facing — Educate Your Client about Security Threats and Crypto-Viruses.
“Steal” this presentation – PowerPoint Slides, questionnaire, and guide included for your use.
What’s changed in the threat landscape over the last five years? Everything! Except, perhaps, the way you design and sell your security services.
The core theme is that we are reaching the point of exponential growth for many technologies – and you need to have a different perspective on what will make you successful going forward.
Growing your business is fun — but it’s also difficult. One of the biggest challenges is maintaining profitability. That’s particularly true with projects. Matt Makowicz and Karl Palachuk explain.
How successful is your business? Perhaps moving into a niche (or two) is the way to go!
We all say we want “better” marketing, but what does that look like? Jennifer Fields talks about setting a budget, building lists, identifying a target market, tracking progress, and much more.
Branding is everything you do. Is what you’re doing consistent?
An organic, practical and demystifying approach to the creative process for business owners.
Zero Downtime = zero interruption for your clients
Is entropy getting in the way of your business success?
It seems strange, but almost no one has the goal of being #1 or being excellent. Guess what? If you don’t have that as a goal, you certainly won’t achieve it by accident.