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Small Biz Thoughts

Technology Community by Karl W. Palachuk

New Client-Facing Memo: Welcome to Managed Services

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Just posted a new document you can customize for your clients.

This is a Word doc memo you can customize to welcome new clients to your services. Of course you can edit out the “managed services” component.The goals here are to set the tone for your new relationship and introduce the client to your ticketing system.

Basically, you want to give them the information they need to have success in the tech support relationship.

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🙂