Join the Marketing Breakout for highly focused, actionable meetings to improve your marketing!

Member Support

Karl and Kara (your Community Manager) are always happy to help!
Review the FAQs below, or send us a message and we’ll respond in short order.

Member FAQs

Definitely! Your success is our priority. Use the form on this page and select “Meet with Karl.” Let us know the details and your availability and we’ll set you up with a 1:1 Zoom call. 

Each membership level requires a 1-year minimum commitment. The reason is simple: the sole mission is for to make YOU as successful as possible. Committing to a minimum of one year gives you time to take courses, utilize resources, and apply real, business-enhancing change to your company or team.

No. You are locked in at whatever price you begin your membership.

Occasionally, prices will increase for *new* signups. These increases will not apply to you as long as you maintain a valid membership.

You can be sure that today’s price is the best price to start your membership.

The combination of our extensive resource library along with our regular live calls are full of advice and support for whatever business problem you’re trying to solve. From choosing your tech stack, hiring your next (or first!) employee, and solidifying your SOPs and more, we’ve got you!

But, if you’re looking for in-depth, personalized coaching and accountability, you might consider Karl’s business coaching (not included in Community membership).

Karl takes on 2 coaching clients per year. This intensive program is designed for larger companies ready to take action on improving their business. It also includes a Team Membership to the Community.

Find out more about Business Coaching →

New member benefit: Breakouts!
Breakouts are facilitated, focused discussion groups with goals and accountability checkins from Karl!

Find out more about Business Breakouts →

Yes! Upgrading is easy. Simply head to the Team Plus registration page and complete the form. This will upgrade you immediately.

Wondering if it’s right for you?
If you have 3 or more individuals (including yourself) that you want to give access to the Community and IT Service Provider University, the Team Membership is by far the most affordable option. 

If you have 2 individuals (including yourself), you could choose to get two individual memberships. And, when you hire your next employee, you could upgrade to a Team Membership at that time. 

If you have questions, complete the form on this page or reach out to concierge@smallbizthoughts.com so we can help! 

Of course! Complete the form on this page – both Karl and Kara (and the rest of the team) receive it and we’ll get back to you as soon as we can!

Get general help or report a website bug – we’re here to help!

Member Help

Great, Karl would be happy to meet with you!

Please provide three dates and times you are available.
Karl typically schedules meetings during regular business hours: Monday - Friday from 9am - 5pm Pacific.

All times are in Pacific Time Zone // Use up/down keyboard arrows if your browser is trying to autofill
All times are in Pacific Time Zone
All times are in Pacific Time Zone
Bug Report From (#7)

Get general help or report a website bug – we’re here to help!

Member Help

Great, Karl would be happy to meet with you!

Please provide three dates and times you are available.
Karl typically schedules meetings during regular business hours: Monday - Friday from 9am - 5pm Pacific.

All times are in Pacific Time Zone // Use up/down keyboard arrows if your browser is trying to autofill
All times are in Pacific Time Zone
All times are in Pacific Time Zone
Bug Report From (#7)